Privacy Policy

 

This Privacy Policy describes how and when Envoy Taxi App Ltd (Envoy Taxi App Ltd, we, us or our) collects, uses and shares your information when you use our envoy.london website and Envoy Taxi App Ltd mobile applications (collectively, the Services).

PLEASE REVIEW THIS PRIVACY POLICY CAREFULLY. WHEN USING ANY OF OUR SERVICES YOU CONSENT TO THE COLLECTION, TRANSFER, MANIPULATION, STORAGE, DISCLOSURE AND OTHER USES OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY AND YOU ACCEPT OUR TERMS & CONDITIONS. IRRESPECTIVE OF WHICH COUNTRY YOU RESIDE IN OR SUPPLY INFORMATION FROM, YOU AUTHORISE ENVOY TAXI APP LTD TO USE YOUR INFORMATION IN THE UK AND ANY OTHER COUNTRY WHERE ENVOY TAXI APP LTD OPERATES. IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY POLICY OR OUR TERMS OF SERVICE, YOU ARE NOT AUTHORISED TO USE THE SERVICES.

TYPES OF INFORMATION WE COLLECT AND HOW WE COLLECT IT

Information Collected Upon Registration: When you create or reconfigure a Envoy Taxi App Ltd account, you may provide some personal information, such as your name, username, password, email address and certain demographic information such as gender. Some of this information, for example, your name and username, is listed publicly on our Services, including on your profile page and in search results. Some Services, such as search, public user profiles and viewing lists, do not require registration. Additional Information You May Provide When You Use the Services: You may provide us with profile information to make public, such as a short biography, your location, your website, or a picture. You may provide information to customise your account, such as a mobile phone number for the delivery of SMS messages. You may also submit payment information. We do not directly collect or store payment card information. All payment card information is collected and stored on our third party vendors external payment gateway.
Location Information from Your Mobile Device. We may collect and store your location information if you enable your mobile device to send it to us.
Cookies: Like many websites, we use cookie technology to collect additional website usage data and to improve our Services, but we do not require cookies for many parts of our Services such as searching and looking at public user profiles or lists. A cookie is a small data file that is transferred to your computers hard disk. Envoy Taxi App Ltd may use both session cookies and persistent cookies to better understand how you interact with our Services, to monitor aggregate usage by our users and web traffic routing on our Services, and to customise and improve our Services. Most Internet browsers automatically accept cookies. You can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. However, some Services may not function properly if you disable cookies.
Log Data: Our servers automatically record information (Log Data) created by your use of the Services. Log Data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device and application IDs, search terms, and cookie information. We receive Log Data when you interact with our Services, for example, when you visit our websites, sign into our Services, interact with our email notifications, use your Envoy Taxi App Ltd account to authenticate to a third-party website or application, or visit a third-party website that includes a Envoy Taxi App Ltd button or widget. Envoy Taxi App Ltd uses Log Data to provide our Services and to measure, customise, and improve them.

HOW WE USE YOUR INFORMATION

Internal and Service-Related Purposes: We use information, including personal information, for internal and Service-related purposes, including to provide the Services to you and our other users and to otherwise carry out our obligations and enforce our rights arising from transactions entered into between you and us, including for billing and collection.
Product and Service Improvement: We may use information, including personal information, to improve our Services, including by storing, tracking, and analyzing user preferences and trends. Marketing: We may use your contact information to send you information about our Services or to market to you. You may use your account settings to unsubscribe from notifications from Envoy Taxi App Ltd. You may also unsubscribe by following the instructions contained within the notification or the instructions on our website.
Communications: We may send email to the email address you provide to us to verify your account and for informational and operational purposes, such as account management, customer service, or system maintenance. We may also send text messages to you when you choose to receive Service-related communications in this format.
Aggregate Data: We may anonymize and aggregate data collected through Services and use it for any purpose, including for research and development.
Other Described Purposes; With Your Consent: We may also use information to fulfill any other purpose for which you provide it, in any other way we may describe when you provide the information and for any other purpose with your consent.

INFORMATION SHARING AND DISCLOSURE

Your Consent: We may share or disclose your information at your direction, such as when you authorize a third-party web client or application to access your Envoy Taxi App Ltd account.
Service Providers: We engage third party service providers to perform functions and provide services on our behalf in connection with the operation of our business. We may share your information, including your personal information, with such service providers subject to confidentiality obligations consistent with this Privacy Policy, and on the condition that the third parties use your private personal data only on our behalf and pursuant to our instructions.
Law and Harm: Notwithstanding anything to the contrary in this Privacy Policy, we may preserve or disclose your information if we believe that it is reasonably necessary to comply with a law, regulation or legal request? to protect the safety of any person? to address fraud, security or technical issues? or to protect Envoy Taxi App Ltd rights or property.
Business Transfers: In the event that Envoy Taxi App Ltd is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. The promises in this Privacy Policy will apply to your information as transferred to the new entity.
Marketing: We do not share user personal information with third parties for their direct marketing purposes unless we have your permission to do so.

SECURITY OF YOUR INFORMATION

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us. You transmit information to us at your own risk. We are not responsible for any interception or interruption of any communications through the Internet or for changes to or losses of data.
The safety of your information also depends on you. Users of the Services are responsible for maintaining the security of any password, user ID or other form of authentication involved in obtaining access to password protected or secure areas of any of our Services. In order to protect you and your data, we may suspend your use of the Services, without notice, if any breach of security is suspected. Access to and use of password protected and/or secure areas of the Services are restricted to authorized users only. Unauthorized access to such areas is prohibited.

MODIFYING YOUR PERSONAL INFORMATION

If you are a registered user of our Services, we provide you with tools and account settings to access or modify the personal information you provided to us and associated with your account. You can also permanently delete your Envoy Taxi App Ltd account. If you follow the instructions on the website for deleting your account, your account will be deactivated and then permanently purged from our database after a period of 30 days. When your account is deactivated, it is not viewable on Envoy Taxi App Ltd. We may continue to use aggregated, de-identified data derived from information from your account in the manner described in this Privacy Policy even after your account has been cancelled.

OUR POLICY TOWARDS CHILDREN

Our Services are not directed to persons under 18. Anyone below 18 is not allowed to register with Envoy Taxi App Ltd. If you become aware that your child has provided us with personal information without your consent, please contact us at info@envoy.london . We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we take steps to remove such information and terminate the childs account.

DO NOT TRACK

The Services do not support Do Not Track at this time. Do Not Track is a privacy preference that you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with that service on the page. For details.

CHANGES TO THIS POLICY

We may revise this Privacy Policy from time to time. The most current version of the Privacy Policy will govern our use of your information and will always be at www.envoy.london  If we make a change to this policy that is material, we will notify you via an email to the email address associated with your account. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.

QUESTIONS OR COMMENTS

If you have any questions or comments about this Privacy Policy, please contact us at info@envoy.london
Under the General Data Protection Regulations (GDPR) you have the right (where applicable) to request access, correction of incomplete or incorrect data, object to processing of data, restrict processing of data or request deletion of your data. However it should be noted that your right is not absolute and will only apply in certain circumstances. For further information on all your data subject rights, including how to lodge a complaint, please refer to the UK Information Commissioner's website https://ico.org.uk/.
All requests relating to your rights under the GDPR as described above should be directed through the Envoy Taxi App Ltd  Data Protection Officer.

Privacy Statement Modifications

Envoy Taxi App Ltd has the right to modify or update this privacy statement at any time. Such updates will also be flagged on the website homepage. All such modifications and updates are applicable as soon as they are made.

Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to info@envoy.london or by post to: 20-22 Wenlock Road, London, N1 7GU